Information on Online Dispute Resolution:

The EU Commission has created an internet platform for the online resolution of disputes (known as the ODR platform). The ODR platform serves as a point of contact for out-of-court settlement of disputes regarding contractual commitments arising from online sales contracts. You can reach the ODR platform by clicking on the following link: ec.europa.eu/consumers/odr

This item has been saved for 30 days.
View favoured items.